Front Office Execuitve

1 - 3 Years

Visakhapatnam


Job Description

gisters, and assigns rooms to guests.
Issues room key to guest.
Responsible for proper key control and other security measures.
Answers telephone in absence of telephone operator.
Transmits and receives telephone messages and sets up guests’ wake-up calls.
Date stamps, sorts, and racks incoming mail and messages.
Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
Computes bill, collects payment, and makes change for guests.
Makes and confirms reservations.
Posts charges such as room, food, liquor, or telephone, to guest folio.
Makes restaurant, transportation, or entertainment reservations for guests
Deposits guests’ valuables in hotel safe or safe deposit box.
Checks out guests and inquires about their stay.
Promotes and supports Brand Voice and Brand initiatives such as Priority Clubs and Associate Programs.
Actively builds awareness of the Brand to guests.
Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
Confers and cooperates with other departments as needed to ensure coordination of activities.
Works toward a 90% walk-in conversion rate goal.
Ensures Inn compliance of all company policies and procedures.
Adheres to all safety procedures and informs management of any unsafe conditions.
Attends meetings and training as requested.
Other duties may be assigned based on company needs.

Salary 1 Lac To 1 Lac 25 Thousand P.A.
Industry Front Office / Executive Assistant / Data Entry
Work Experience 1 - 3 Years
Qualification Other Bachelor Degree

Key Skills

Good communication skills languages known:-Telugu Hindhi English

Company Profile

Company Name

People ply

About Company Peopleply is the No.1 Software training service providers in all over world. Peopleply Training and Placement is reputed coaching center located in Visakhapatnam, India. We offer Software training institutes in Visakhapatnam , Software training institutes in vizag , Web Designing and Development training in vizag , Jobs in vizag for freshers ,Seo training in vizag , PHP training in vizag , Android & ios app training in vizag , Web Designing and development courses in vizag ,etc.
Contact Person madhuri yellapu
Address Seethammapeta , Mohan sadhan,Madhura nagar
Mobile 8121121266
Email ID madhuri.yellapu@ezyprocess.com